Privacy Policy

1. Introduction

Grok Invest ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website, request information, or engage with our data analysis and decision-support services. This Policy sets out the general categories of information we may collect, how that information may be used, and the choices available to you. By using our website or services, you acknowledge the practices described in this Policy.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact details you voluntarily submit, such as your name, email address, and phone number, when completing a form or requesting information.
• Information you provide in correspondence, enquiries, or scheduling requests.
• Technical and usage data collected automatically, such as browser type, device type, pages viewed, and general interaction patterns, typically gathered through cookies or similar technologies.
• Any additional information you choose to share with us in the course of our relationship.

We do not knowingly collect sensitive personal information through this website, and any such information submitted unprompted will be handled with the same care described in this Policy.

3. How We Use Information

Information collected may be used for purposes including:

• Responding to enquiries and providing requested information about our services.
• Operating, maintaining, and improving our website and service offering.
• Communicating updates, administrative notices, or follow-up correspondence related to your enquiry.
• Complying with applicable legal, regulatory, or contractual obligations.
• Maintaining the security and integrity of our systems.

4. Cookies and Similar Technologies

Our website may use cookies or comparable technologies to support core functionality, remember preferences, and gather aggregate insight into how the site is used. You can typically adjust your browser settings to refuse or limit cookies; doing so may affect certain features of the website. Where required by applicable law, we will seek appropriate consent before placing non-essential cookies.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to respond to your request or take steps prior to entering an engagement, our legitimate interests in operating and improving our services, and compliance with legal obligations.

6. Sharing of Information

We do not sell personal information. We may share information in limited circumstances, including:

• With service providers who support our website, communications, or administrative operations, under appropriate confidentiality obligations.
• Where disclosure is required to comply with a legal obligation, regulatory request, or valid legal process.
• In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.
• With your consent or at your direction.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, including satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the context in which it was collected.

8. Data Security

We maintain reasonable administrative, technical, and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information submitted to us.

9. Your Rights and Choices

Depending on applicable law, you may have rights in relation to your personal information, which can include the right to request access, correction, deletion, or restriction of processing, the right to object to certain processing, and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided on our Contact page; we will respond within a reasonable timeframe and in accordance with applicable law.

10. Third-Party Links

Our website may contain links to third-party sites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

11. International Data Transfers

If information is transferred across borders in connection with the operation of our services, we will take reasonable steps to ensure such transfers are conducted in a manner consistent with applicable data protection requirements.

12. Children's Privacy

Our website and services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. Continued use of our website or services following any update constitutes acknowledgement of the revised Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out via the details provided on our Contact page.